FAQ

  • What You Should Know

    • How do I know if I have mold in my home or business?
      Mold often shows up as black, green, or white spots, musty odors, or sudden allergy-like symptoms. If you’ve experienced water damage or high humidity, mold may be present even if you can’t see it. When in doubt, reach out to Wet Out Restoration. We can help you figure out what’s going on and get back on track.
    • What should I do immediately after a fire in my home?
      After ensuring everyone is safe and the fire is extinguished, contact a professional fire damage restoration company like Wet Out Restoration right away. Avoid entering the property until it’s declared safe, and don’t attempt to clean soot or smoke on your own. It can cause more damage without the right tools and techniques.
    • What’s the difference between mold removal and mold remediation?
      Mold removal focuses on eliminating visible mold, while mold remediation includes addressing the source of moisture and preventing mold from returning. At Wet Out Restoration, we offer both services to make sure your property stays mold-free for the long term.
    • How long does fire damage restoration take?
      The timeline depends on the extent of the fire damage. Minor smoke damage restoration may take a few days, while full fire restoration for larger losses could take several weeks. We provide a detailed assessment and estimated timeline during your initial inspection.
    • Can I remove the mold myself?
      Minor surface mold can sometimes be cleaned with store-bought products, but DIY efforts often miss hidden mold and don’t address the root cause. For safe, effective, and lasting results, it’s best to hire a certified professional like Wet Out Restoration.
    • Can you remove the smell of smoke completely?
      Yes. At Wet Out Restoration, we use specialized equipment like ozone generators, thermal foggers, and HEPA filtration systems to neutralize smoke odors at the source. Our goal is to leave your property completely free of any lingering smoke smells.
    • What should I do first if I have water damage in my home or business?
      The first step is to stop the source of the water, if possible, and then call a professional like Wet Out Restoration immediately. Quick action helps reduce the severity of the damage and can prevent mold growth or structural issues.
    • Is water removal enough to fix the problem?
      No. Water removal is just the first step. After extraction, we dry the affected areas thoroughly, use moisture detection tools, and clean and sanitize your property to ensure it’s safe and fully restored.
    • What are the signs of hidden water damage?
      Common signs include musty odors, peeling paint, warped flooring, and visible mold. If you notice any of these, contact Wet Out Restoration for a thorough assessment and a personalized solution.
    • Why should I choose a professional company instead of DIY water damage restoration?
      DIY methods often miss moisture hidden in walls, floors, and ceilings. Our certified team uses industrial-grade equipment and proven techniques to ensure complete water restoration, reduce the risk of mold, and restore your property safely and efficiently.
Back to Top